13 ways for your team to overcome the Impostor Syndrome - by Rozze Baleng.

 

These tips to how to diminish or cure Impostor Syndrome will work. Choose at least the three of these, the ones that suit you best and you will notice a difference within a month. 

 

That’s a guarantee. I can bet two free coaching sessions on that.

 

1. First, let each team member diagnose themselves as a “Former Impostor”. Because from now on, no one in your team will be an impostor no more, your team is done with that thought and mindset. Action: Everybody in the team needs to write down the following - “The patient [your name] has now fully recovered from the impostor syndrome and is declared healthy” or “Dear [your name], we are proud to welcome you as a platinum VIP member of the Former Impostor Society”. 
2. Label the thought or feeling “Impostor Syndrome”, when it arises. What do you think will happen? Yes - it immediately becomes much less terrible. Action: Next time the feeling comes creeping back, label it and share it with a colleague.
3. Accept your own main role in your successes. “Unable to internalize our successes” is one characteristic of the syndrome. It’s like we imagine that we were given an opportunity that others weren’t. It may be so in some cases. But everything that we achieve after that opportunity is actually deserved. So accept that you did do something to get where you are. You said yes when you could have said no (or, maybe more challenging, you said no when you could have said yes.) Action: write down three things you have done to be at the (leadership) level you are today.
4. Focus on providing value. I feel like a fraud mostly when I’m concerned about myself. What will they think of me? I don’t know as much as that other guy, I have no right to say anything on the topic. The fastest way to get over feeling like a fraud is to genuinely try to help someone else with what you’re best at. Action: Make it ok to offer your coworkers advice and help in their daily work. Sometimes just listening is the most valuable thing you can do.
5. Start savings in the “Testimonial Bank”. A client of mine started this earlier this year and it works great for him. Every time someone writes that I helped them I save that in my “testimonial bank”. When I feel like a fraud I sometimes look through the stories of people and clients I have helped. Because, honestly, it’s easy to forget that my stories about leadership or teams can do any good. Action: Save the wins, thanks, testimonials and then check your record when you’re feeling like a fraud.
6. Stop comparing yourself to the absolute best person. There’s no good reason for you to be reading what I, Rozze Baleng, is listing here. There are world-class coaches like Tony Robbins, Wayne Dyer, and Robin Sharma. But still, I’m coaching and motivating because I know I have something to offer. It’s about respecting my own knowledge, experience and just be in the moment. Action: Everyone in the team writes down the one thing that another coworker can do and that no one else can do as well as they can.
7. Learn to accept and give gratitude. Gratitude is a tool. That means that you can sharpen it and learn to use it better. Not only does everyone need to be able to give gratefully, but also to receive it… wait for it… GRACEFULLY. Action: Say thanks when someone does something for you. And even more important
8. Losing or being wrong doesn’t make you a fake. The best football players miss most of the shots they take. The best traders lose money on most trades. Presidents of large companies are wrong about stuff all the time. You win some, you lose some. It is just part of the game. Don’t glorify failure, but don’t let it make you feel like you’re not a real contender either. You’re here to learn from the losses. Action: Name one thing your team is going to enjoy the process of, however the outcome may be.
9. If you’re invited into the room, you belong in the room. One of my clients, a founder of a functional workplace design company (how cool isn’t that!), is afraid that she wouldn’t be up to par with what her clients need. She’s actually afraid to say something stupid and then people will “know” what a fraud she really is. But, if you think about it: You’re already in the room - you have passed the test, so now you could enjoy that you’re a part of what’s going to be created. And remember, not everything you suggest will become reality. That should actually comfort you, not terrify you. Action: From time to time remind everybody in the team that everybody’s needed. 
10. Say what you actually know. Sometimes I’m are put in the position of “expert”. When this happens people look at me like I should know everything about a topic. At least it feels that way. I can’t know everything about anything though. If I’m in a situation where there is potential to actually be a fraud, instead of mansplaining things I don’t know, I just say what I can instead. People tend to respect this. Action: If you don’t yet have the answer but will find it or someone that can - admit it and take action.
11. Take action. Impostor Syndrome thrives in abstraction and procrastination. The best cure is massive amounts of action. It is impossible for it to survive when you’re taking action. Remember that real courage is not “not being afraid” but being afraid and to go ahead anyway. Action: Write down one thing that you were afraid of when you were younger, and then write how you eventually overcame that fear. 
12. You are not you - do you understand? I’m constantly changing and becoming a new person. My opinions (hopefully) change with new information. I’m always evolving into something different, better, and wiser. Yesterday’s definition of myself needs to be updated with today’s truth. Action: Write down one noticeable change in your mindset/knowledge/experiences the last six months.
13. Talk to another former impostor, “I feel like a fraud” to. Being able to say that out loud to another person can be a huge help. Especially when they laugh at yourselves about it. This really helps, even if the tip seems quite basic at first glance. Action: Start talking to friends and coworkers about this. There are surprisingly many people out there that feel the same. 

I hope that you found this article about impostor syndrome amongst leaders and team members helpful.

 

Do you want to be an even better leader and make real change in the way you perceive yourself? Do you wish to have a workplace where no one feels like an impostor? If so, you are welcome to book a free strategy meeting to get your leadership process going.

 

Rozze Baleng’s career as an entrepreneur but also as a business strategist consultant and head of communications for a billion-dollar investment company, and being a certified executive coach offers a unique combination of insight and methods to reach great results.

Leading employees that are experts and are more knowledgeable than you are - by Rozze Baleng.

Through a workshop last week we could point out three basic tips that will work for that company, a tech company with a visionary leader, a great CFO and two inspiring founders.

1. Accept your role as a leader.

It is important that you accept that you do not know everything and that you have employees who have a higher level of knowledge than you. The general is not the best sniper but the best commander, and the best commander is someone people will follow. 

This insight also leads to you not micromanaging your team but instead being curious - people are keen on talking about their struggles and how they have or will overcome challenges if you listen.

2. Establish strong and practical values 

This point is about giving a lot of responsibility as well as having confidence in your employees' knowledge and ability.

The tech company in question soon realised that they needed to trust that their employees know what they are doing. They decided to establish confidence, accountability and trust as their values. They also went one easy, but so important, step further. Their values were explained in a way so that every employee could see how to practice them in their daily work and when interacting with customers, colleagues and suppliers.

3. Work with the leadership culture

In a way, strong and practical values can stand in as a sort of guiding “leader” when the physical leader is away. Even if you do not know everything about the employee's tasks, it is important to work with a coaching leadership. 

The tech company decided after out workshop that I should coach an executive of the company in how to hold effective and goal-oriented ten-minute coaching sessions with his colleagues and employees. They realized that this tool alone if used right, will have a dramatical effect on the day to day work of the company. In this way, the executive would have time to routinely check-in shortly with every employee on a biweekly basis - a new practice which would be sustainable, fun and effective.

 

This is just three basic steps, if you want to change your organization to reach its full potential and maximize performance, you may book a free 30-minute strategy session so that we could go through how business coaching can help you.

The four most poisonous behaviours in dysfunctional teams, and what to do about them!

My team coaching clients most often ask me to help them with management but almost always the real challenge concerns values or corporate culture. 

So today we’re gonna talk about the four most toxic behaviours destroying any relationship or team. Btw, this is based on the research by John Gottman. The more obvious these behaviours are, the greater the risk that the group will be ineffective, lacking respect or in the worst case hurting what the team or relationship there to support. Whether it’s the foundation to build a family or to manage a business - it really doesn’t matter. 

 

Criticism. That you criticize someone personally, that I am right and you are necessarily wrong. The antidote to criticism: Normally in teams that lack discussion of needs and feelings. The discussion needs to be less confrontational and instead more solution-oriented. For example: For me to not feel stressed in my work I’d need you to deliver on what you promise, I really need to rely on your assistance here. What do we need to do better next time?

 

Defensive Behavior. "Yes but ..." language or "what about you then, you did this”. The antidote to defensive behaviour: Even if someone that’s normally sloppy points out that you committed a mistake, maybe they’re right. And the time to point their own common sloppy results should wait until you first solve this mistake. The antidote is a human corporate culture that encourages people to admit mistakes and take responsibility to do better. 

 

Stonewalling. That when conflict arises, you become silent. This is much more common amongst men. You shut down because you reach an emotional overload, which means that you can't handle or interpret your emotions. Unfortunately, stonewalling is normally interpreted as not caring. The antidote to stonewalling: What to do is ask about a break and then come back with a constructive response. It takes only 30-90 seconds for the emotional override to overgo into rationality.

 

Contempt. This one is by far the worst behaviour and an alarming signal that the relationship or team is in bad shape. Contempt has to do with the devaluation of others, that you no longer respect the other party or that you see them as inferior to you. The antidote to contempt: Try to revive fondness and admiration of each other’s competencies and work. Remind each other about what each other’s strengths are. Creative games of gratefulness could help. But if you know that you’re deep into contemptible behaviour in your team, maybe a business coach, facilitator or organizational therapist is your last resort. 

 

If you need a business coach with his own experience from business strategy and leading teams, don’t hesitate to contact me for a free strategy session.

Who are you talking to?

2019-10-22 15:30:00

Who do you talk to?

As human beings from time to time, we encounter great problems in our lives. And when that happens we try to handle it ourselves or settle for talking to a friend or someone else close to us. 

But who we are talking to will determine the quality of the solution we come to use. In my life, when I’ve really needed to take my career and business to new heights, I’ve had an organizational therapist, a business coach, and a couple of books about leadership and setting business goals to lean on as well. 

Albert Einstein once said, "we can’t solve our problems with the same thinking we used when we created them". 

Think about it: Is your best friend who really loves you, also the best person to talk to when you have problems leading your business?  I mean, you wouldn’t go to the plumber to fix your teeth, or would you? To truly evolve, I realized that I needed to talk to the best in the field, at least the best I could know of. 

So my question is: Who is helping you evolve, or put in other words - who are you talking to? 

 

You're welcome to contact me for a free 30-minute Business Strategy meeting.

When selling "free" stuff will make you more money, a better product and more clients

One of the biggest problems my business coaching clients face is the one regarding sales. They don’t see themselves as salespeople, “I’m an artist”, “I’m a designer”, “I have majored in Business”. You get it. 

The secret is that sales really isn’t about sales or selling. It’s your first chance to present yourself as an artist or designer or whatever. And you can do that by giving the potential client something that they really need, and you can do it for free! The free help giveaway is actually you doing marketing and trying out your product or service. 

So what was one client's solution then, I'll break it down to these three steps or tips:

First off: She reframed selling. “Hmm When I think about t’s really advertising and consulting in one. It’s about being curious and listening to my clients’ needs.” I love it!!

Secondly: She prepared herself by offering a free two-hour consultancy package of her service. 

And this is only if you’re new in the business or your service could be hard to grasp however needed it might be. I mean if you’re a hairstylist everyone knows what they’re buying - don’t give away free haircuts without getting something in return if it’s not money.

And thirdly and most importantly: She immediately scheduled a feedback appointment after she had delivered her service. That appointment is crucial for her because then she got either feedback on how to improve her service or what everyone wants: an offer right away. 

And this didn’t cost her more than two hours of “free work”, she even reframed that: “Well this is all training and getting better anyways”. Just beautiful!

 

If you feel that you’d like business coaching, but first want to have a chat about, you are welcome to book a free 30-minute strategy session with me.

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